My dog loved the place. It smelled quality air freshner. We waited for the vet in the spacious room alone. The staff brought him a bowl of water right away. The vet followed up after 2 days. My dog recovered after successful treatment.
Jermantown is absolutely wonderful! We boarded our young rescue pupper for the first time for almost a week while we were on vacation. Although she's very scared, skittish, anxious, shy, Jermantown was took amazing care of her. They were very thorough in asking about her personality, her needs, and the like, even giving her her daily meds. They took care of her to the point of her actually opening up to the staff, which is very rare for her. If you have a pupper with a similar personality, know that Jermantown will treat them individually. Jermantown also took the time for a meet and greet beforehand so we got to see the facilities and give our dog a sneak peek before dropping her off. We were very anxious ourselves of leaving our pupper alone for a week, but she came back perfectly healthy. Great experience all around. Would recommend and come back!
The front desk staff and techs are very nice and want to help to their best ability. I was able to get my sick dog in for a same day appointment. Unlike our previous vet, Jermantown AH didn’t pushback or try to make me feel bad for asking if they could see my dog today. Dr Johnson is so kind and empathetic, she is thorough and cares for your pet. We truly appreciate the care we received today and look forward to having our dogs get continued care here Highly recommend
My experience with Jermantown has been and continues to be amazing. In my experience they really do go out of their way to work with you. My dog has been seen as a patient there and was in boarding and I highly recommend Jermantown for both of those services. I feel that they take real interest in my dogs wellbeing beyond what I would have expected. In summary, great service and staff, I would recommend them to anyone.
I recently had my first vet appointment at Jermantown Animal Hospital, and I can confidently say it was a truly exceptional experience. From the moment we stepped into the office, the warm and welcoming staff made us feel right at home. My dogs immediately felt at ease with them, which instantly put me at ease as well. The office's cozy and beautiful ambiance, along with the ample parking spaces, added to the overall positive impression. The care and attention provided by the Jermantown Animal Hospital team were outstanding. They took the time to listen to all my concerns and conducted a thorough checkup on both my new puppy and my other dog. The dedication they showed to ensure the well-being of my furry companions was truly heartwarming. Not to mention, they made the checkup fun with treats, bandanas, and goodie bags, leaving a lasting smile on all our faces. Moreover, Jermantown Animal Hospital's thoughtful gesture of a custom decorated chalkboard for my puppy's first visit exemplifies their commitment to going above and beyond. The doctors, nurses, and staff displayed genuine care and attentiveness throughout the entire appointment. I am beyond grateful to have found them, and I look forward to continuing our visits in the future. If you are an animal lover seeking a clinic that treats you like family, I highly, highly encourage you to check out Jermantown Animal Hospital. Thank you so much to the entire team for the exceptional care you provide for our furry loved ones! In summary, Jermantown Animal Hospital surpassed all my expectations and left a lasting positive impression on both me and my beloved pets. Their dedication, knowledge, warmth, hospitality, and genuine care have earned them my highest praise and appreciation. They truly make you feel like family and have become our go-to veterinary clinic without a doubt. Thank you, Jermantown Animal Hospital, for all that you do for our furry companions!
They came though for me this week, being a non patient. My dog was due for her booster and my normal vet was out. My doggy daycare recommended to call Jermantown and they squeezed my dog right in for a brief exam and vaccine. Fortunately prepping to go My normal vet said they had them in stock. I called and canceled with Jermantown immediately. They were very understanding.
Y en verdad, estoy muy contenta de haber encontrado esa clínica todo el personal son muy amables principalmente la doctora
Great place to take your dog!! This vet is kind and friendly and they really make efforts to make your dog feel comfortable and have a positive experience. They got us an appointment very quickly as well. Friendly staff. My dog is a rescue (and nervous) and they really do a lot (like not restraining and positive reinforcement and distraction and even calming scents!) to make sure pet is comfortable. Above and beyond!